Privacy Policy

Privacy Policy – All Things UK

Effective Date: 15/05/2025

At All Things UK, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website.

1. Information We Collect

We may collect:

  • Personal details: name, email, address, phone number.

  • Payment info: securely processed via trusted third-party providers. We do not store full card details.

  • Order details: items purchased, history.

  • Technical info: IP address, browser, and usage data.

2. How We Use Your Information

Your data helps us:

  • Process and fulfill orders.

  • Provide customer support.

  • Send order updates and confirmations.

  • Improve our website.

  • (If opted in) Send marketing communications.

3. Sharing Your Information

We never sell or rent your data. We may share it only with:

  • Service providers (e.g., payment processors, couriers).

  • Authorities, if legally required.

4. Data Security

We use secure systems (e.g., SSL encryption) to protect your data and restrict access to authorized personnel only.

5. Your Rights Under UK GDPR

If you are located in the United Kingdom, under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Restrict or object to processing.

  • Withdraw consent (e.g., for marketing).

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, contact us at [email protected].

UK Legal Basis for Processing

We process your data based on:

  • Contract: To fulfill your purchase.

  • Consent: For marketing communications.

  • Legal obligation: Tax, accounting, or legal compliance.

  • Legitimate interests: Improving our website and customer service.

6. Your Rights Under EU GDPR

If we ship to your country within the European Union, and you are an EU resident, you are protected under the EU General Data Protection Regulation (EU GDPR), which gives you the right to:

  • Access and review your personal data.

  • Correct inaccuracies in your data.

  • Request erasure (“right to be forgotten”).

  • Object to or restrict data processing.

  • Data portability (receive your data in a usable format).

  • File a complaint with your local Data Protection Authority.

To make a GDPR request, email us at [email protected].

EU Legal Basis for Processing

We rely on the following legal grounds:

  • Contractual necessity: To process and ship your order.

  • Consent: For email communications and cookies.

  • Legal compliance: For tax and regulatory requirements.

  • Legitimate interests: Website improvement and fraud prevention.

7. Cookies

Our site uses cookies to:

  • Improve your browsing experience.

  • Analyze site traffic.

  • Personalize content.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated date.

Contact Us
If you have any questions or requests regarding your data, contact us at:
📧 [email protected]
📍 Porthleven, Cornwall, United Kingdom TR13 9DX